Bell: 2Wire modem in bridge mode.

I spent 3 hours with Bell support last night trying to switch their modem to bridge mode. Only third person from support was able assist me.

Here is the right way to do that:

  1. Press and hold reset button on the back for 15 seconds.
  2. Wait till modem comes back up and go to web interface (usually
  3. Disable DHCP Server: Local or Home Network –> Advanced Settings.
  4. Disable Wireless: Local or Home Network –> Wireless –> Disable.
  5. Disable Firewall: Application Support –> Advanced Settings –> uncheck Stealth Mode and Block Ping.
  6. Use INCORRECT Username and/or Password for PPPoE connection settings: Internet Connection –> Advanced Settings.

Internet light should go red which means the modem is in bridge mode.

I also needed to set up Cisco ASA for Bell PPPoE, here is a set of commands:

(config)# vpdn group bell request dialout pppoe
(config)# vpdn group bell ppp authentication pap
(config)# vpdn group bell localname <username>
(config)# vpdn username <username> password <password> store-local
(config-if)# ip address pppoe setroute
(config-if)# pppoe client vpdn group bell

Make sure any static routes are removed. Once these are done ASA should connect right away.